This piece of news will undoubtedly offer delight to many travelers who, despite possessing a FASTag, are concerned about long lines at toll plazas. To guarantee low waiting time at toll plazas, the National Highways Authority of India (NHAI) has established standards requiring no more than 10 seconds of service time per vehicle even during busy hours.

The new rules also prevent vehicles from waiting for more than 100 meters at toll plazas, ensuring a smooth flow of traffic.

According to the most recent information from the Ministry, waiting times at toll plazas have decreased dramatically since the FASTag was implemented. Furthermore, if a line of waiting cars stretches for more than 100 metres for whatever reason, the vehicles will be permitted to pass without paying the toll charge.

As a result of the pandemic’s social isolation, an increasing number of commuters are electing to utilize FASTag, which eliminates the possibility of direct contact between vehicles and toll employees. Because there is little touch between the consumer and the operator, this FasTags assists to preserve social distance.

4 new toll plaza rules

1. At toll plazas on National Highways, there should be no more than a 10-second wait time per vehicle, especially during peak hours.
2. Consistent traffic flow at toll plazas by prohibiting vehicles from queueing for more than 100 metres.
3. In each toll lane, a yellow line will be drawn at a distance of 100 metres from the toll booth.
4. If there is a 100-meter lineup of waiting cars, the cars will be permitted to pass without paying a toll.

About FASTag

The National Highway Authority of India operates the FASTag electronic toll collecting system in India. It makes toll payments immediately from the prepaid or savings account attached to it, or straight to the toll owner, using Radio Frequency Identification technology. All vehicles must have a FASTag, India’s electronic toll collecting chip on national roads.

How to apply for FASTag

The official way to obtain a FASTag is to apply through your bank or digital payment applications. Uploading your car number and registered owner ID documents online.