ECLATPRIME DIGITAL PVT. LTD.

Since technological revolution keeps revamping solutions, companies from diverse verticals are investing more and more in digital adaptation. The emerging inclusions are increasing the demand for emerging technologies like low code & no code IT solutions. These platforms speed up organisation’s digital transformation journey, make them more adaptive and capable to create better customer experiences.

Eclatprime specializes in providing low code & no code IT services, that enable Global enterprises to accelerate Digital Transformation, by executing implementations the right way from the start. It offers end-to-end Digital web/mobile software solutions to help clients improve operational efficiency and enhance customer experience. Its competencies come from robust platforms like Pega, Outsystems and WEM, providing end-to-end delivery services with a pool of certified and experienced consultants.

Eclatprime bridges the “execution” gap between what the technology platforms are capable of delivering and the skills needed to make that a reality realising the full potential of low code and no-code platforms. It empowers clients in transforming their organization wide Digital roadmap with cutting-edge solutions that are scalable and performance intensive; and form the bedrock for ‘Agile’ business leading towards “Transformative Results”. The digital solutions are implemented to optimize business processes under the governance of tech savvy leadership with over 3 decades of expertise in evolutionary technologies.

THE MASTERMIND
Eclatprime’s expertise is propelled by a well-defined technocrat Mr Rajasekhar Mittapalli (Founder & CEO), whose expertise transcends the IT arena and into Architecture, design and implementation of BPM/CRM solutions, Design consulting, Digital Practice Building, Application Governance and Review, Technical enablement of Lead System Architects, and a lot more. In his 15+ years of tenure, he succeded in delivering reliable solutions for Banking, Financial Services, Insurance and Travel sectors.

After such an odyssey, Mr Mittapalli focused on devising a Digital Transformation journey for Companies and provide continuous and innovative thought leadership. However, he knew doing this alone would be a strenuous job. As such, he shook hands with 3 other IT & Business leaders Mr Sridhar Cherukuri (Co-Founder, Head of Strategy & Customer Success), Mr Kasi Viswanath Kollati (Co-Founder & COO) and Mr Krishna J.S.R (Co-Founder & Head of Operations).

The four leveraged upon their sustainable expertise to establish Eclatprime in 2019. The ingrained vision was to build a unique Digital Transformation organization with prowess, beyond the traditional practice and be known for quality, service delivery and innovative solutions. The leaders floated the company on 5 core pillars, Honesty, Excellence, Accountability, Resilience and Teamwork. The core pillars, better termed as the HEART of their business, help in achieving excellence. The leaders’ long-standing experience helps in hiring adept tech-architects, guiding them and ensuring a continuous learning process. Mr Mittapalli and his executive management, is constantly directing efforts to grow Eclatprime as an ‘Open and flat organization’, having prominence in employee engagement.

BUILDING AN OVERALL OPERATIONAL EXCELLENCE
At Eclatprime, from leaders to associates, everyone possesses flexibility and the ability to learn new skills as they arrive. The learning approach keeps them abreast to new advancements and ensures upskilling as a part of their daily routine. “We believe in an all-around approach to low-code and no-code implementations and encourage our employees to enhance their skills through certifications on an on-going basis”, Mr Mittapalli. Employees are encouraged to pursue certification goals as a mandatory objective for constant nourishment. Employees further enjoy training and development opportunities, such as classroom training, coaching or microlearning, as per preferred learning style. Individual upskilling efforts are conferred with rewards, which becomes a stepping stone for a healthy work environment.

However, defining excellent service is not a one-way street. The standard of a Company is driven upon its customer’s experience. A proper strategy, helps a service provider implement parameters to build a service value chain and design the internal service platform, eventually delivering an unparallel quality. Eclatprime furnishes its services and solutions with the same analogy.

All deliverables are, communicated as strategically imperative, for employees to perceive its importance. Their customized governance structure adhered to best practices ensures maximum customer satisfaction and maximizes ROI in implementing a robust and scalable model during design and development. Eclatprime has invested in next-gen innovations like Robotics, AI, Machine Learning & Blockchain technologies to stay ahead of the herd.

The competitive advantages built upon employee efficiency and tech-based practices help in 100% customer success. Eclatprime’s unrivalled credentials in low-code and no-code BPM, CRM, Case Management and API Management implementations help organizations transform their IT Development as an innovation-driven strategic asset. ‘Accelerating Digital Transformation’, is the heart of their operations, which helps them serve more than 10+ customers from diverse domains namely Banking and Financial Services, Insurance, Government, Telecom and Healthcare domains across the planet. Being a Digital enabler themselves, Eclatprime’s marketing approaches in all digital channels and work in tandem with the organizational strategy to further enhance brand awareness.

PROACTIVE AMID COVID-19
While Covid-19 brought down a wave of challenges upon the business fraternity, companies like Eclatprime stood straight because of their adaptability. With a professional crisis management plan in place, they chartered out an organized plan that addresses mid and long-term results and addresses employee well-being, brand reputation and ongoing services. Keeping employees’ safety as the No.1 priority, it ensured employees work from their residence at their comfort. The Company also stands proud for being amongst the few, who provided hikes to employees in such a dearth condition.

On the other hand, Eclatprime maintained a proactive communication with clients ensuring the quality of delivered solutions, which helped in mitigating any punitive damages. The crisis management plan ensured the safety of every person on-board and secured all the in-house resources, eventually strengthening them to perform autonomously, amid uncertainties and desolations.

A PROLIFIC JOURNEY IN A SHORT SPAN
The significance of a leader is seen, when he overcomes the biggest challenges while keeping his people safe. In its short yet incredible journey, Mr Mittapalli has overcome several ordeals and won milestones as well. Since inception, it has delivered over 25+ apps across 10+ customers worldwide, with a 100% implementation rate. Eclatprime has also expanded its presence – it has opened 3 new offices within 6 months with over 130% YoY growth.  Eclatprime is a Pega SI partner “Silver” having over 60+ Pega certified consultants working across the globe.

For further expansion, it plans to attain 100+ organisational headcount by mid of 2021 and further foresees to become $15 M company in the next 5 years.

GUIDING THOUGHTS OF THE LEADER
“Entrepreneurship requires 100% commitment and you need to choose something that moves your heart. Stay focused. Don’t take no for an answer. Never be too proud to learn from anyone. Try and fail and try again. In short, be resilient. The current economy is unfurling a wonderful ecosystem and entrepreneurs have access to many organizations that can provide support along the way”– Mr Raj Mittapalli.