PAYOMATIX TECHNOLOGIES PRIVATE LIMITED
CHANGING THE FACE OF PAYMENT ECOSPACE AROUND THE WORLD…
In order to start a business, an entrepreneur has to be innovative, enthusiastic, a problem-solver, a team leader and more. All such traits are the cornerstone of any successful entrepreneur whose business stands firm and stable. As we gave you a subtle hint about it, our latest issue brought to you the mind blowing success story of Payomatix.
What makes its narrative worth mentioning as the cover story is its exclusive human touch business model. For them, meeting the requirements and delivering them come in handy throughout their business operations. Though several fintech companies are aggressively active in the payment landscape in the Indian market, Payomatix has played its bid as a claimant to merchants and customers in dire need of a credible and safe payment platform.
To provide an effortless and efficient payment experience, Payomatix has come up with a unique payment gateway that would aid merchants to expand their business portfolio while enjoying the convenience of easy transactions. Soon, it will be launched in the market where it would pose as a one-of-a-kind payment solution with single API integrations for all payment gateways.
By relying on it, merchants can spend less time switching while making more money. Merchants are allowed to choose any of the payment gateways as per their needs as far as it fits their risk-taking willingness. The motto behind their business establishment is to revolutionize the way people pay in India by allowing merchants to turn to a single API technology solution.
Payomatix is into aiding merchants who are growing as well as for ways that could make a major difference in their business across the world. Being a reliable partner in the global business expansion of Indian Payment standards is their unwavering mission so far. As we sat down for a tete-a-tete with the organization’s Founder CEO-Investor, Ruchi Rathor, we got the chance to dive into the overall portfolio of Payomatix. We believe that this specially curated narrative will be adored by our global aficionados while boosting their entrepreneurial spirit.
THE STORY OF INCIPIENCE
The story began 15 years ago when the founder indulged in the field of payment business with an adamant motive to modernize and revamp the payments infrastructure. Making a leap of faith, she brought together a team of individuals who worked for many industry goliaths like Wirecard, PaySafe, elavo and Nuvei, among others, to start several payment processing firms worldwide.
Gradually, her team’s reach expanded across the globe- be it United States of America to Africa, Europe to Asia, and today their marks are stretched everywhere. Here and there, they are in a constant process to make payment faster and simpler as much as possible by establishing businesses around the world.
After witnessing huge success and ROI in their targeted space, the organization turned towards the Indian business landscape to revamp the payment ecosystem. Today, each employee at Payomatix takes immense pride in their journey so far which has made it one of the preferred platforms for online transactions.
BUILDING AN IMPECCABLE TEAM
Undoubtedly, the workforce is the key determining factor that forecasts the success of any organization. At the time of team building, people who bring diversity, different points of view and a variety of viewpoints are prioritized during the recruitment process.
The company enjoys the benefits of having an international presence where its global workforce allows it to explore and display a diverse range of skills across various industries. Owing to their dedicated efforts, they were able to curate a team that was dedicated and willing to stay with the company for a longer tenure while exploring new ways of performing their job functions that could facilitate more growth.
As per the dynamic personality, “Our business ethics are based on getting to know our employees and making sure they feel important and valued. As with our business solutions, we believe in the uniqueness of each team member while developing a committed group. Our on boarding process is what we take immense pride in.”
SYNCING WITH TECH ADVANCEMENTS
Organizations of varied sizes across different industries are in constant pursuit of embracing and using web based technologies in their usual day-to-day operations. Owing to their customer as well as partner-eccentric and valuebased approach, they have firms that effortlessly adopt new technologies under their umbrella.
It has been due to the tech advancements only that their payment method cuts down the costs and fees that come with integrating each PSP separately- helping the business bottom line. Owing to the streamlining process, combining various payment processors into one streamlined system has become quite effortless. How technology is making a difference to their service offerings is via their cutting-edge payment system that inculcates a vast range of PSPs into a single API.
It aptly describes the speed-up transactions, reduction of mistakes and enhanced earnings that involve the exchange of digital currency. Undeniably, their services would make financial transactions easier on both sides with our centralized control panel that would keep track of all your business transactions in a snap. By opting for Payamatix’s exclusive offering, one can go for absolute freedom in one’s financial setup.
STANDING OUT FROM THE CROWD
The degree of quality ensured by Payomatix to its partners and customers set it apart from the rest in this era of innumerable service providers across different industries. Harnessing the power of the 360-degree approach, they bask in the glory of success. As per the need of the hour, they perform incessant research on the clients that demand and give solutions as per their requirements.
In any aspect of business, consistency plays a crucial role in growth and this propels them not only to provide exceptional customer service to the clients but also to improve the quality of service with each deliverable every time. Well, curating an impeccable service portfolio totally depends on how an administration or management treats the employees or takes care of them.
Payomatix is definitely into an employee-centric mindset while making any important decision. Moreover, what gives any organization a leader in its respective targeted market is its methodology to deal with the fierce competition in the market. To combat that and overtake peers in the targeted space, the organization relies on a persistent R&D process that reduces marginal costs or boosts marginal productivity.
According to them, R&D fuels constant business expansion. Making R&D one’s priority, any business could witness prolonged productivity as well as benefits. “Research and development are required for market research and evaluating client wants and desires. To meet the ever-changing needs of business, we do our best to use research to create new, better services,” claims the founding lady.
A few of the major distinguishes that help them stay on the path of resounding success are to be mentioned as-
• Industry experience
• Global reach
• A huge network of partners
• Ready software and competent technology
• Booming Indian economy
• Lack of competitive companies in our segment in India
Additionally, interactive content, live events and other extraordinary experiences are their ways of expanding their services across the market to reach the relevant audience. Interaction of any business with the end customers could do wonders for any organization and Payomatix has always benefited from it. “As an example, the content was initially used to establish HubSpot’s reputation and brand.
Since then, the content package has grown to include a lot more ways to interact and keep people interested. HubSpot Academy brings together a lot of content resources that didn’t seem to go together before. This makes it possible for marketers to learn about the inbound method and get certified. Competitors cannot undermine the reputation an Inbound Certification has, even if they produce similar content,” asserts Ruchi.
Be it going extra mile for the sake of the client’s requirement to understand the need for user dynamics or customization based on one’s business needs, Payomatix strives for an agenda to provide various solutions that could sync with market trends, under the same roof and at cost effective prices. “Our forte lies in the technological phase, with customer grievances and support and the continuous need to adapt and improve the technological aspect for a better user interface and experience. We believe in going the extra mile for our clients, as we understand that they are the very reason for our existence,” reveals the leading figure.
WHAT ABOUT THE WORK CULTURE?
Employee performance is the key to a company’s spectacular success. The management at Payomatix ensures to establish fair and consistent ways towards employee evaluation that boosts their performance. They are in a constant process to provide employees with a home-like ambience that allows employees to take ownership of a company’s major functions while taking significant steps towards reaching its end goals. A few of the worthy mentions highlighting the core aspects of the organization’s work culture are-
• Transparency & Communication: The workforce is informed of all the stages of the company from time to time. This stimulates a bond of trust between both sides and generates a sense of security and stability in the mind of the employees.
• Respect and Support: The underlying principles here are respect, integrity, assistance, and open communication. Everyone is treated with the same respect, regardless of their position or designation.
• Rewards and Recognition: This aspect makes employees more engaged in the process of success, reducing the attrition rate and making the workplace a happier place to be at. Implementing a rewards and recognition program is an integral part of Payomatix, which has numerous advantages for the business, including greater productivity and staff retention.
• Regular Feedback: A diplomatic feedback drive can conclude in building a stronger, more peaceful and efficient workplace. Feedback, both positive and negative, is crucial because it encourages good behaviour, breaks bad habits, and helps teams work more efficiently toward their objectives.
ACCOMPLISHMENTS AT A GLANCE
The greatest of all, Payomatix has successfully designed a ‘sui generis’ product while piloting a project in India with its unique features. Being a tech suite, they have attained some of the highest levels of problem-solving features and multiple services for merchants in its offerings to fill the major gaps in the challenges faced by merchants in today’s world. Some of Payomatix’s achievements have been mentioned below-
• Payomatix has successfully been associated with multiple Banks and PsPs across India in a short span.
• The huge pipeline of Indian merchants who are interested in integrating our services as it’s a one-stop shop with multiple services.
• Huge potential outreach for our banking partners with zero merchants acquisition cost.
• It has successfully filled the gaps for merchants to connect with the International market that was not to date.
• The organization keeps updating our system and services as per the merchant’s needs.
A TOKEN OF ADVICE TO EACH ENTREPRENEUR OUT THERE…
“Passion is a powerful force. If you’re passionate about something, you’ll do it no matter what the outcome may be. Passion must be part of the equation for anyone who is thinking about starting a small business or changing careers. Success can come from having strong values, intelligence, perseverance, and luck, but following your passion can make the biggest difference.
Passion is not enough on its own; obviously, it needs to be combined with other factors such as talent, persistence, and luck. However, passion helps inspire people to work hard towards achieving their goals and can make them feel more fulfilled when they achieve them. Steve Jobs believed in the power of passion and claimed that his passion for his work made all the difference. He once said, & The only way to do great work is to love what you do.
Warren Buffett, known as & the Oracle of Omaha & and one of the most widely known investors in the world, has said that there is more to success than money. In fact, he believes that people should follow their hearts when it comes to choosing their careers because they’ll be happier doing what they love rather than making lots of money doing something they don’t care about at all.”
THE PARTING NOTE BY THE LEADER
“Being a leader means having the capacity to steer the course of others and sway their opinions. Having leaders who can set the tone and steer the ship for the team is essential. The leaders of a corporation are the ones who set the course for the organization and its employees to follow. They need to know where the company is going and who they should be following.
To successfully lead a team, one must demonstrate to employees the proper way to carry out their duties, and then consistently monitor their progress toward that goal. Leadership is also about being a role model for your team by showing that you like working there, are eager to improve your skills, and are willing to pitch in wherever you are needed.”
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